Information We Collect

When you contact us about planning your special event, we collect information that helps us create the perfect celebration for you. This includes basic contact details like your name, phone number, and email address, as well as specific details about your event preferences, guest count, and budget considerations.

How We Use Your Information

Everything we collect serves one primary purpose: creating an exceptional celebration experience for you. We use your information to coordinate with vendors, manage timelines, and ensure every detail aligns with your vision.

• Planning and coordinating your wedding or celebration according to your specific requirements
• Communicating with vendors and venues on your behalf to secure services and bookings
• Managing contracts, timelines, and payment schedules related to your event
• Providing updates and recommendations throughout the planning process
• Following up after your event to ensure your complete satisfaction

Information Sharing and Disclosure

We share your information only when necessary to create your perfect celebration. This typically involves working with photographers, caterers, venues, and other vendors you've approved for your event.

Vendors receive only the information they need to provide their specific services — for example, caterers receive guest counts and dietary restrictions, while photographers receive timeline details and key moment preferences. We require all vendors to maintain confidentiality and use your information solely for your event.

We may also share information if required by Taiwan law enforcement or legal proceedings, but we'll notify you unless legally prohibited from doing so.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act, you have several important rights regarding your personal information. We respect these rights and make it easy for you to exercise them.

Data Security and Protection

We take protecting your personal information seriously. Our office systems use password protection and encrypted storage for digital files. Physical documents are kept in locked filing cabinets with restricted access.

When sharing information with vendors, we use secure email systems and require signed confidentiality agreements. Payment information is processed through established, secure payment platforms that meet industry standards for financial data protection.

Our team receives regular training on privacy protection, and we review our security practices annually to ensure they meet current best practices for personal data handling.

Data Retention

We keep your information for different periods depending on its purpose. Active event planning information is retained throughout your planning process and for two years after your celebration to handle any follow-up questions or vendor issues.

Financial records are kept for seven years as required by Taiwan tax law. Communication records and general contact information are typically deleted three years after your event unless you request earlier deletion or ask us to keep your information for potential future events.

You can request earlier deletion of specific information types, though we may need to retain certain records for legal compliance or contract fulfillment purposes.

International Data Transfers

Most of your information stays within Taiwan, processed by local vendors and service providers. Occasionally, we may work with international vendors for specialty services like imported flowers or destination wedding planning.

When international transfers occur, we ensure appropriate protection measures are in place, including contractual protections and verification that receiving parties maintain adequate privacy standards. We'll inform you when international data sharing is necessary for your specific event needs.

Website and Digital Communications

Our website collects basic information when you contact us through our forms or email. We don't use tracking cookies or analytics systems that identify individual visitors. Any photos or testimonials shared on our website are used only with explicit written permission.

Email communications are sent through secure systems, and we don't share your email address with marketing lists or third-party services beyond our essential event planning tools.

Changes to This Policy

We review this privacy policy annually and update it when our practices change or legal requirements evolve. When significant changes occur, we'll notify existing clients by email and post the updated policy on our website.

Minor clarifications or updates to contact information may be made without individual notification, though the "Last Updated" date will always reflect the most recent changes.